12 Jan Building a leadership pipeline at Capital One
The challenge
Capital One UK needed a robust pipeline of future senior leaders, with individuals ready to step into complex management and SLT roles.
High-potential talent required broader leadership capability, confidence and exposure beyond day-to-day roles. The organisation sought a programme that would accelerate readiness for senior leadership, while supporting diversity of progression and creating a consistent leadership experience year on year.
The solution
Fieri partnered with Capital One UK to design and deliver the Accelerate Leadership Development Programme for high-potential talent.
Launched in 2020, the programme combined a three-day off-site on leadership fundamentals with immersive, experiential learning and action learning sets. Key learning outcomes included:
- Increased self-awareness and clarity of individual leadership philosophy
- Stronger decision-making, influence and followership skills
- Greater confidence leading under pressure in complex, real-world scenarios
- Clear personal actions to accelerate readiness for senior leadership roles
The results
- 77 high-potential leaders completed the programme
- 55% promoted by at least one level post-programme
- 27% of Capital One’s senior manager population participated
- 26% of director population progressed through the programme
- 39% of women promoted vs 29% of men, supporting a strong female leadership pipeline
high-potential leaders completed the programme
55%
promoted by at least one level post-programme
27%
of Capital One’s senior manager population participated
26%
of director population progressed through the programme
39%
of women promoted vs 29% of men, supporting a strong female leadership pipeline